Hi Nodine
As discussed with you, please find Mr Forrest e-mail below.
On Friday both airlines Kulula and Mango advised that an unabridged birth certificate is needed (besides the ID – if the child has got one)
Can you urgently assist to get some clarification from the airlines regarding domestic air travel documents for Mr Forrester and the youngster.
I was able to extend the option date for the cruise bookings to the 17th September, so that we can get some clarity.
Kind Regards
Sylvia van den Berg
Leisure Consultant
share call: 0860 438 292
Tel: +27 21 527 6300
Direct fax: 086 654 8381
e-mail: sylvia@gatewaytours.co.za
The New Immigration Regulation dictates that as from 01 October 2014 children under the age of 18 years, require UNABRIDGED BIRTH CERTIFICATES, along with their passports, when travelling. Should you be travelling with/making a reservation for children, please ensure that you apply for these certificates timeously.
From: Rodney Forrest [mailto:rodney.forrest@gmail.com]
Sent: 13 September 2014 11:14 AM
To: sylvia@gatewaytours.co.za
Subject: MSC Opera 09/01/15
Hullo Sylvia,
Thank you so much for your time and assistance on Friday.
The youngster I host has a birth certificate issued by the department of home affairs recording all required information except that of any parents.
In view of this and due to legislation I have to ask you to cancel all of our reservations, unless the airlines can see its way clear to accepting a certified birth certificate plus a letter of indemnity from a parent or relative authority along with an ID document.
I am astounded and find it ludicrous that the department of immigration will now be involved and deny domestic travel to under 18s on any licensed carrier irrespective of being in possession of valid identification documents unless accompanied by an unabridged original birth certificate.
Indeed a sad day for the travel industry.
Kind regards,
Rodney Forrest.
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